PolicyAI

PolicyAI is an infrastructure tool designed for Trust & Safety teams to operationalize LLM content labeling/ content moderation. Using PolicyAI, your platform-specific written guidelines and golden datasets become active, high-accuracy classifiers, replacing black-box solutions with a transparent governance layer that puts practitioners back in control.

We built PolicyAI to support sophisticated, multi-policy workflows, allowing you to manage versioning, run tests against ground truth, and rapidly iterate on policies without engineering bottlenecks. From maintaining golden datasets to spotting gaps in enforcement, PolicyAI provides the oversight needed to ensure automated decisions genuinely reflect your platform’s unique standards.

Creating policies

Understanding PolicyAI for Organizations

Creating Policies and Prompts

Creating and managing Tagged policies

Testing policies

All about Golden Datasets and Evaluating Policies and Models

Manage Datasets in PolicyAI

How to test your policies and interpret initial results

How to iterate policies and look at variable results

Reviewing metrics and going live

Final tests before going live

Integrating PolicyAI Results into Your Workflow

Reviewing Usage and Decisions

Troubleshooting Common PolicyAI Outcomes